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						<li><strong>We are available for any custom works this month</strong></li>
						<li>Main office: 5400 Preston Oaks Rd, Dallas, TX.</li>
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				<h2>Support <strong>Services</strong></h2>
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					Many business enterprises require a twenty-four hours support and maintenance system for their application which are critical to their clients; Capelin, with the the right combination of strong project management team, technical skills, refined processes and commitment to deliver the best, helps manage organizations with their production and time sensitive applications and software products which can significantly reduce the cost to these enterprises. 
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					Capelin has an offsite application support infrastructure which runs round the clock and provide efficient support to the business applications. We ensure that the turn-around time for fixing an issue is as minimal as possible. The whole support process is first discussed with the clients and is conformed as per their needs. Typically, the onsite team first troubleshoots the problem and if there is a need to made code changes, the offsite team is then brought onboard; minor issues which can be done through database changes and configuration are done onsite and are then promoted after thorough testing. We require consent from our clients before we roll out anything and it has to be reviewed by the client's team. Offsite team is responsible for handling major issues, feature enhancements and report generations. However the whole support maintenance process is dependent upon our clients need and responsibilities of offsite-onsite teams have to be agreed upon.
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				<b>Our support and maintenance services includes:</b></p>
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                <li>Software application product support and maintenance</li>
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					<strong>Capelin Solutions, LLC</strong><br>
					 5400 Preston Oaks Rd<br>
					 Dallas, Tx. </address>
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						<i class="icon-phone"></i> (972) 863-2119 <br>
						<i class="icon-envelope-alt"></i> connect@capelinsolutions.com
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